Refund policy

We accept returns; however, we are unable to cover the return shipping cost at this time. This means you will need to pay for and arrange the return shipment. Please note that we do not offer exchanges.

Summary of Return Rules:

• Returns are accepted within 14 days of receiving your item.
• Return postage costs are your responsibility.

• We reserve the right to reject any return item that shows signs of wear or do not meet the above.

Return Conditions:

We have a 14-day return policy, which means you have 14 days from the date you receive your item to request a return.

To be eligible for a return:

• Your item must be in the same condition as when you received it: unworn or unused, with tags, and in its original packaging.
• You will need to provide a receipt or proof of purchase.

How to Start a Return:

To initiate a return, please contact us at contact@merazen.com.

If you have any questions about the return process, feel free to reach out to us at contact@merazen.com.